June 22, 2007
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true customer service.
i lost my keys a few weeks ago and totally forgot about the happening. but, yesterday i received a letter from ralph's saying that someone submitted the lost keys to them because it had the ralph's club key tag attached to them. lol number one, there is a really nice person who went out of their way to submit the keys to their local ralph's and number 2, ralphs was kind enough to send me a letter regarding this and wants to arrange a location to pick them up. wow, right? i'm so thankful. this is true customer service and i think ralphs rocks now. now remember bally's? i lost my membership card and went in to pick it up. they said their policy is to throw out any lost card that are not claimed in 1 week. can you see the stark difference in attitudes between these two organizations? actually i'm not really too pissed about bally's anymore. but, this ralphs/key incident reminded me of it and forced me into writing this blog entry.
so moral of the story is, those ralphs club key tags aren't just good for discounts, they might actually help your keys back to you when you lose them. and, stick w/ 24 hrs fitness, not ballys.
edit: or, just don't lose your keys and fitness club cards to begin with. haha
Comments (8)
i've heard way too many horror stories about ballys....and those ralphs cards are kinda scary then huh since they've got so much info in them. = but yay for getting your keys back!!!
haha, albertsons has that too
lol yeaa i meant the barcode =) and thanks!! i could be on permanent vacation if i dont find a job hahahahaha =)
now that is good man. i'm surprised there's no ralph's here in norcal.
Funny, yesterday at Corona Del Mar, my friend put her keys in her purse and went to the trunk to get some stuff... and unknowingly had the doors locked. She had AAA, but that was in her purse, in her car. Luckily someone else in the group had AAA and they were able to get it unlocked. If she had OnStar or one of those fancy services, they could remotely unlock her car (yeah, she remembered to grab her cell, but not her purse.) Anyways, I keep all my club cards in the glove box cuz I don't wanna luck a heavy keyset around. Good job dood!
Jae
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